The strategic plan gets approved, the budget is set, and a new initiative launches full of hope. But months or even years down the line, the intended impact just isn't there. Civic participation is still low, internal teams are checked out, and the very systems meant to help the community seem to be the problem.
For leaders in city government, philanthropy, and the corporate world, this cycle of well-intentioned failure is a familiar and expensive headache. In this climate of eroding trust, a different approach is gaining ground, one championed by author and consultant Bacilia Angel.
